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Who we are

Humanity.
A value, not an added value

In more than thirty years of business, we have chosen to focus on customer care. Thanks to the experience, we have built a solid network with the best suppliers in the industry.

Humanity is therefore at the center of our philosophy. Customer service, the prediction of their problems and the anticipation of their solutions. Every day we implement changes with the aim of getting closer and closer to eliminating the problems of businesses. Doing it with humanity is a value, not added value.

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Humanity
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responsibility

A vision built of a sense of responsibility

Our approach remains unchanged, no matter if it is a small, medium or large company. We ship heavy goods all over the world. We do it with the same attention as we did on the first day, with the same mentality of a large company and the human value of a small business. Professionalism is the condition that has brought us up to here, the one we maintain with any company.

Free Service, free from all worries

Our mission is not to solve customers’ problems, it is to free them from all worries. If, every day, we succeed in this it is thanks to:

  • reliability and punctuality
  • availability, flexibility and tailor-made service

Organizing safe and punctual shipments is the goal we set ourselves from the beginning.

Flexibility is the added value of our staff and translates into the ability to find the best solutions. To this, our experts combine targeted assistance, capable of giving, at any time, detailed information on shipments.

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concerns
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What our customers say

“Our company has been working with Eastern Europe for over 30 years and we needed a reliable partner. Free Service has been able to manage the most complex situations, making me feel safe whenever I needed urgent information, often requested during the weekend or at the most unusual hours. Thanks!”

Mario R. Entrepreneur

“Free Service allowed us to ship some fragile goods to one of our customers in Northern Europe. The quotation was fast, the customer service was really good and the goods arrived safe and sound. From now on we will rely on them for our company shipments”

Alessandro M. Transport Manager

“The services offered by Free Service are really advantageous and professional. Full compliance with the established times. Really satisfied!”

Laura S. Logistics Employee

“Our company was looking for a courier to entrust our shipments to. We choose Free Service for its professionalism and customer service, available 24/7. The contact person was very helpful, following our shipments from start to finish.”

Giulia L. Administrative Secretary

“We needed to restock one of our customers in a short amount of time. Free Service was our savior: fast, accurate and safe. Their services were excellent, truly adapting to all of our requests and needs.”

Giacomo Z. Commercial Director

“Free Service was the best choice. I relied on their services for a large shipment of goods to Eastern Europe. Despite how fragile and delicate the goods were, they arrived at their destination intact and in no time. Free Service is an excellent choice.”

Linda F. E-Commerce Operations & Logistics Manager

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